Clear Buyer Policy
Refund and Returns Policy
We sell copy AirPods with clear disclosure. This policy explains what happens if your order arrives damaged, wrong, or not working as promised.
Return Window
Please contact us within 24 hours of delivery if there is a fault, wrong model, or delivery damage. Send your order details, city, and a clear video showing the issue.
Eligible Returns or Exchanges
- Wrong model delivered.
- Item is dead on arrival.
- One side does not connect after basic pairing reset.
- Charging case does not charge on first use.
- Product is visibly damaged during delivery.
Not Eligible
- Change of mind after opening and using the product.
- Damage caused by water, dropping, pressure, or misuse.
- Claims that the product is not original Apple hardware. Every product is sold as a copy.
- Battery timing differences caused by volume level, calling, gaming, or old charging cables.
How We Resolve It
Depending on the issue, we may offer pairing help, replacement, exchange, or refund after checking the proof. For COD orders, return delivery handling is confirmed on WhatsApp before pickup.
Contact
For any return or exchange request, contact AirPodsPro.pk at 03192347774. Keep your parcel and packaging until the case is resolved.